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Meet the Team












Kristy, R.D.A.

Treatment Coordinator

Our office veteran, working with Dr. Mai since 2007, Kristy helps facilitate everything patients need when they are ready to start their journey to a beautiful smile. From taking diagnostic X-rays and digital pictures to discussing financial options, and of course making sure our patients feel comfortable with and understand their treatment plan. Kristy is also a member of our marketing team and helps with creating different marketing ideas for our local schools and community. Kristy loves getting to know all of our patients as well as their families and enjoys when our younger patient's parents decide to improve their smile as an adult and to have treatment too. Whether our adult patients have had just some slight shifting or have never had braces before, the results are amazing and so rewarding! 

A native of Austin, Kristy resides in Kyle with her husband Bryan and their two children, Adyson and Brody, along with their Yorkie named Vince. Together they enjoy watching Longhorns football, going to the lake, and hanging out with friends and family.



Scheduling Coordinator

Born and raised in the Houston, Texas area, Karrie recently moved to Austin in 2016 to persue a rewarding career. Karrie is the smiling face you see first when you arrive at Mai Orthodontics. She assists patients with checking in and out and all of their scheduling needs. Karrie has enjoyed working in the dental field for 25 years. 

Karrie has three daughters, four grandkids and enjoys spending time with family and traveling.









Brittany, R.D.A.

Clinical Assistant

Born and raised in Victoria, Brittany earned her RDA in Clarksville, Tennesse and moved to Kyle, Texas in 2013. Brittany is in charge of all of our office lab work and can be found either assisting Dr. Mai with patients or in the lab working on retainers and appliances. She enjoys getting to know each and every patient as their smiles begin to transform.

Brittany has two children, loves to go on adventures and spending time with her family.


April, R.D.A.

Clinical Assistant

April joined Mai Orthodontics in 2015 and has over a decade of orthodontic experience. Originally from Southern California, where she earned her RDA, she has spent the last five years in Boulder, Colorado. Happy to be escaping the snow, April keeps busy exploring all that Austin has to offer with her dog Zoey.

April's favorite part of working in orthodontics is watching patients get excited about their changing smiles and helping to guide them through the process.




Scheduling Coordinator

Emily is one of the newest additions to our team. She is a former teacher, originally from the great state of Louisiana. While moving all around the globe growing up she decided to get her bachelor's degree in kinesiology and minor in Biology at Texas State. Emily assists Karrie in the front with all our patient's scheduling needs. 

Emily has lived in Austin for almost ten years with her husband and their two french bulldogs, Bruno and Bailey. She loves all the outdoor activities Austin has to offer with her family on her downtime. 



Financial Coordinator

Originally from Salt Lake City, where Ben spent most of his life. Two years ago he moved to Austin for his wife's work and is loving the Austin winters.  Ben has two daughters ages 13 and 15 and was able to be a stay at home dad for 10 years and loved almost every minute of it.  He enjoys watching his youngest daughter play sports and watching his  oldest daughter show pigs in her high school FFA program.  Ben enjoys spending time in the great outdoors with his family, where they enjoy camping, hiking and fishing.

With a bachelors degree in Business Management from the University of Utah, Ben has been in the dentist/orthodontist field for a year and looks forward to making a career out of it. He enjoys orthodontics because of the confidence and happiness it brings our patients.